Utilization, Cost, Payment, and Patient Satisfaction of Rehabilitative Services in Shandong, China |

Utilization, Cost, Payment, and Patient Satisfaction of Rehabilitative Services in Shandong, China

Synopsis:

China's transformation into a market-based and global economy has had dramatic health policy implications on a system that serves roughly 1.4 billion people. This global perspective is resulting in the integration of Traditional Chinese Medicine (TCM) and western medicine for the treatment of an increasing number to morbidities. Little research has been conducted to examine patient response to this convergence. This study assesses the utilization, cost, payment and patient satisfaction with rehabilitative services received in China.

A structured questionnaire was administered to 192 current or recent patients receiving rehabilitative services at 4 hospitals in China's Shandong province. The Results of this study indicated that the most frequently ordered TCM therapies were acupuncture and massage therapy and western therapies were physical therapy and occupational therapy. Physical therapy was the most cost effective service at almost half thee cost of acupuncture and massage therapy. Patient satisfaction with service was high at 90%. The majority of the patients in this study had some form of health insurance. Additional studies are needed to assess difference in use and acceptance of rehabilitation services by rural populations.

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Speaker(s):

Dr. Mei Zhao, Associate Professor, University of North Florida, USA

Date:
Tuesday, 14 December 2010
Time:
12.15 p.m. - 1.30 p.m.
Venue:

Seminar Room 3-5
Level 3, Manasseh Meyer
Lee Kuan Yew School of Public Policy
469C Bukit Timah Road
Singapore 259772

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