PANG, Natalie |

PANG, Natalie

Natalie Pang

Senior Research Fellow

Natalie Pang
Contact Details

DID: +65 6601 5429
Fax: +65 6235 0308

Office Location

20 Evans Road
Singapore 259365


Dr Natalie Pang is Senior Research Fellow at IPS Social Lab at the Institute of Policy Studies.

Natalie received her PhD in Information Technology from Monash University, Australia, where her research on participatory technologies in communities won her two awards: the Vice Chancellor’s Commendation for Doctoral Thesis Excellence, and the Faculty of Information Technology Doctoral Medal. During her time in Melbourne, she also served as an Honorary Research Associate at Museum Victoria and was involved in the outreach and special projects department.

Prior to joining IPS, Natalie worked briefly at The Gallup Organization before joining Nanyang Technological University as Assistant Professor at the Wee Kim Wee School of Communication and Information. She has been Principal Investigator for externally funded projects and research centres, including the Centre of Social Media Innovations for Communities (COSMIC) 2010-2015, Social Media in Civic Engagement (SMICE) which was launched in 2016, and Bukit Brown Cemetery and Citizen Documentation since 2012.

Natalie has served as a member of the Advisory Committee on Bukit Brown Cemetery Documentation in 2012, and has been invited to present her research work on online communities to various public agencies and at international conferences. She has served in leadership roles in various academic associations and conferences such as International Communication Association (ICA) and the Association for Information Science and Technology (ASIS&T). She has also contributed to the development of residential education at Nanyang Technological University, where she continues to serve as part of the Resource & Advisory Committee.

She is an active contributor and reviewer for ISI journals, including New Media & Society, Computers in Human Behavior, Online Information Review, Information Technology & People, Chinese Journal of Communication, and Media, Culture & Society.

Research Interests

Social/new media effects and engagement; online communities; computer-mediated behaviors during risks and disasters; social resilience


  • Ho, S.S., Leong, A.D., Looi, J., Chen, L., Pang, N., & Tandoc, E. Jr. (forthcoming). Science literacy or value predisposition? A meta-analysis of factors predicting public perceptions of benefits, risks, and acceptance of nuclear energy. Environmental Communication
  • Karanasios, S., Allen, D., Norman, A., and Pang, N. (forthcoming). From Usenet to Facebook: examining the evolution of social media in Information Systems research. Information Technology & People.
  • #Pang, N., and *Ng, J. (2017). Misinformation in a riot: A two-step flow view. Online Information Review, 41 (4), 438-453.
  • Lee, H. and Pang, N. (2017). Information scent – credibility and gaze interactions: An eye-tracking analysis in information behaviour. Information Research, 22(1), Available from
  • Pang, N. and Law, P.W. (2017). Retweeting #WorldEnvironmentDay: A study of content features and visual rhetoric in an environmental movement. Computers in Human Behavior, 69, 54-61.

Conference Participation and Presentations/Speeches

  • Invited STEM Public Lecture: “Alone or together? A meta-review of social media use”, Missouri University of Science and Technology, 9 Nov 2015.
  • Invited talk: “Weak publics, the online space, spatial relations and collective action in Singapore”, Tokyo Symposium on Social Media and Citizen Engagement, University of Tsukuba, 28 Jun 2015.
  • Invited talk: “Social Media in a Crisis”, Centre of Excellence for National Security (CENS) Conference on Researching Social Resilience, S. Rajaratnam School of International Studies, Nanyang Technological University, 5 Oct 2012.
  • Invited talk: “Digital information sharing: Human agency, gains and risks.” ACM-IPS seminar, 17 July 2013.
  • Invited talk: “Participatory archiving of cultural objects”, Symposium of Digital Archiving, Curation and Preservation, University of Tsukuba, March 2011.
  • Invited talk: “Participatory technologies and cultural institutions”, University of Technology Sydney, Mar 2008.


  • Best Paper Award (2014), ISIC: The Information Behaviour Conference, Leeds, UK.
  • Vice-Chancellor Commendation for Doctoral Thesis Excellence (2009). Awarded by Monash University, Australia.
  • Faculty of Information Technology Doctoral Medal (2009). Awarded by Monash University, Australia.
  • Australian Postgraduate Award (2005-2009). Awarded by Monash University, Australia
  • International Postgraduate Research Scholarships (2005-2009). Awarded by Monash University, Australia
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